1. Introduction
These Driver Terms and Guidelines outline the responsibilities, expectations, and policies for drivers using our platform. By registering as a driver, you agree to comply with these terms.
2. Eligibility Requirements
- Drivers must hold a valid driver's license for the region they operate in.
- A clean driving record is required, and background checks may be conducted.
- Vehicles must meet our safety and operational standards.
3. Ride Acceptance and Conduct
- Drivers must accept ride requests promptly and ensure timely pickups.
- Professional behavior is expected at all times—drivers must treat passengers with respect.
- Use of alcohol, drugs, or any prohibited substances while driving is strictly forbidden.
4. Vehicle Maintenance and Safety
- Vehicles must be in good condition, regularly maintained, and comply with safety regulations.
- The use of seat belts by both the driver and passengers is mandatory.
- Drivers must follow all traffic laws and avoid reckless driving.
5. Earnings and Payments
- Payments for rides will be processed according to our payment schedule.
- Commission and service fees will be deducted as per the platform’s policies.
- Any disputes regarding payments must be reported within 7 days.
6. Penalties and Suspension
- Repeated complaints, violations of policies, or failure to maintain service quality may result in warnings, temporary suspension, or permanent deactivation.
- Fraudulent activities, such as fake rides or fare manipulation, will lead to immediate termination.
7. Privacy and Confidentiality
- Drivers must not share passenger details or trip information with unauthorized parties.
- Any data collected must be handled in compliance with our Privacy Policy.